Comments on: Surviving Success Official blog of Red Sweater Software Mon, 09 Apr 2018 14:17:15 +0000 hourly 1 By: James Anthony Campbell Thu, 22 Jul 2010 23:51:48 +0000 I’m curious, do you own an iPhone 4. I got mine in the mail the first day. I haven’t been able to reproduce the ‘flaw’ even while death gripping the phone. Steve also said this on stage and showed everyone that he couldn’t do it either. The whole issue was blown out of proportion by the viral nature of the social web. He rightly ridiculed everyone IMO.

By: C Bedard Wed, 21 Jul 2010 16:27:05 +0000 I tend to agree with Singer up there: Please remove the guy’s personality from the equation. If you’re giving him that much power over your life, you seriously need to re-evaluate your value system.

People talk about Jobs as if he held some kind of power on society, some form of responsibility akin to that of a goverment or even a God. It’s as if Apple owed people something more than making consumer products.

If you bought an Apple product and are dissatisfied with it, ask for a refund and remember it next time you make a purchase decision and get on with your life.

I think Jobs, while passionate about the company he runs, also recons that Apple is simply a tech company doing its best to make good tech products.
And that’s precisely why you feel he’s treating everybody as idiots. Whatever he says remains (as it should) on the customer relationship level, while you expect him to make miracles because you’ve turned yourselves into worshippers. And whenever he says something that doesn’t answer your prayers, of course, you feel cheated.

So yes, please do take him down a notch. Apple makes tech devices. You find them useful and buy them or you don’t. Let’s keep it at that.

By: Tim Moore Wed, 21 Jul 2010 06:09:20 +0000 Great post! It gave me a funny idea. This is ranging into wacko conspiracy theory territory, but it’s fun to think about.

For at least the last decade, Apple has been Steve Jobs, at least in the public mind and especially in the media. When rumors were swirling about his health problems, it became common folk wisdom that the company could never survive his departure. This type of sentiment can become a self-fulfilling prophecy — even if the company is well-situated to continue operationally once Jobs retires, if shareholders lose confidence it could be disastrous, for the company and for Jobs’s personal wealth.

At the same time, I find it hard to believe that someone who has made his career out of being so calculating, observant, and critical would go over the top and allow his arrogance to get the better of him. Now. After all he’s been through.

What if Jobs is intentionally assassinating himself? Trying to build up enough ill will towards himself as a person that when he finally does leave Apple, probably in not too many years, the public, the media, and investors are glad to see him go. It may leave less of a favorable story in the history books, perhaps, but he’ll still walk away with a big pot of gold.


By: Singer Tue, 20 Jul 2010 14:49:40 +0000 No investigative reporting and bloggers reacting to poor press. As engineers we look to the use case. No one and I mean no one holds any phone to their ear in the manner that would bring about signal attenuation on the iPhone 4.

All phones have an issue, and the area that needs to be avoided depend on the particular phones design. Some manufacturers put a label directly on their phone to signify the area, others write it in their supplied user manuals. But, even a little bit of due diligence on the part of the press and the blogging community would have brought this out before Apple did their press conference.

Let’s not make this an issue of personality. Picking on people is never good form. Especially in the absence of legitimate critical review.

By: haineux Mon, 19 Jul 2010 19:34:21 +0000 Apple has always had self-proclaimed Zealots that become irate whenever Apple announces ANYTHING because it isn’t EXACTLY what they think they want, instantly, and free.

The more-mainstream media, desperate for readers, adopted the mantra “Report the Controversy.”

“Smug” Company + Hit Product with Achilles Heel = Ad sales JACKPOT.

This pushes Apple to have a press conference with a detailed explanation of a complex problem — blogged INSTANTLY to a bunch of impatient Zealots saying things like “HEY HURRY UP WITH THE FREE STUFF!!!”

When Apple DID announce the free cases, Zealot reaction was “THAT’S IT? LAME!!!one” Not much of a surprise there, but I think this response partially comes from Jobs’s penchant for “Just one more thing.”

And here’s my “one more thing:” Apple spent too much time saying other phones having the same problem. Whining is never attractive.

By: Ölbaum Mon, 19 Jul 2010 18:16:53 +0000

… two attributes that incite pundits to attack without mercy.

Since when do pundits need excuses to attack Apple without mercy? They’ve been doing it for years with no reasons whatsoever.

By: Blad_Rnr Mon, 19 Jul 2010 17:40:44 +0000 You make some very valid points. But as a long-time Mac user, I see very few tech pundits, who, having grown up using WIndows 95, ever really gave/give Apple a chance. Apple Mac users were always 2nd class citizens. We still are to most people who work in IT. Apple has never been liked in the IT world. Remember how the tech pundits railed against the iPhone when it was about to come out, begging people not to buy it? They hated something they had never used while it was clearly so revolutionary. I believe MSFT was behind the storm, paying many of them to belittle it.

Yet look at how much negative press Ballmer rarely gets. Even with no hits to speak of and the disaster known as Vista he still got a pass. It will take years for people to see who the real innovator is, and in the enterprise, they will still lay laurels at MSFT’s feet. It’s just the way it is.

Apple has done the unbelievable in the last ten years. It is the consumer who has seen what Apple can do clearly while the IT sector pitifully allows Apple products onto their networks. Jobs may be arrogant, but he has class, vision, drive and design sense that no other tech company will ever have. The whole iPhone 4 fiasco is not making a dent in sales, so at this point I don’t really care, and neither should Jobs/Apple. Three million iPhone 4s in 22 days? Doesn’t appear anyone else cares either.

By: Preston Mon, 19 Jul 2010 16:05:55 +0000 I don’t think Apple comes off as any more or less arrogant than any other company, nor are there practices and more or less “questionable.” Apple just gets more flack because they’re on top.

By: Doug Adams Mon, 19 Jul 2010 16:03:40 +0000 Good read. Well said.

By: Warren P. Mon, 19 Jul 2010 16:02:58 +0000 I meant to say “Windows Phone 7”. Left the word “Phone” out. :-)